Spotlight on Our Work
Top-Rated Boutique Hotel Experience
MirÓ Hotel Croatia
We helped elevate this hotel to #1 in Dubrovnik on TripAdvisor by:
- Upgrading accommodations for a high-end guest experience.
- Ongoing staff training to ensure top-tier service and guest satisfaction
- Delivering personalized, professional hospitality.
- Achieving top ratings across major travel platforms.
- Increasing occupancy and guest loyalty.
A commitment to continuous improvement, excellence, and guest experience made this hotel a top destination.
Regaining Excellence and Loyalty
Kuoni Paris & Abroad
We helped Kuoni restore 5-star service and guest loyalty by:
- Opening 24/7 support offices abroad for seamless assistance.
- Training teams to uphold Kuoni’s high service standards.
- Ensuring quality control for a flawless travel experience.
- Reducing complaints with proactive, on-the-spot solutions.
A strategic transformation that elevated efficiency, loyalty, and service excellence.
Building a Rental Business from the Ground Up
Dubrovnik Chic Rentals Croatia
We created a high-performing rental company, thriving for 17+ years by focusing on innovation, efficiency, and customer excellence through .
- Pioneered online booking in 2010, setting industry trends.
- Achieved 90% occupancy with top-tier service and smart pricing.
- Streamlined operations for maximum efficiency and guest satisfaction.
- Built strong partnerships, increasing rental value without compromising quality.
- Automated processes with smart technology and cloud-based systems.
A foundation of service excellence, innovation, and performance that drives success.
Contact us
Phone: +33 (0)7 72 32 14 30 or+385 (0) 99 42 42 242
Email: hello@wowlaboratoryconsulting.com
Serving clients across Europe, in Spain, Croatia, France, Belgium, Greece, Cyprus and more.
Contact us in English, French, Spanish, German, or Croatian – or all five, if you’d like!